Board & Train Agreement

Board & Train Policy:

DEPOSITS

· All training programs including private sessions, group obedience, behavior modification, puppy program, and specialized programs will require a reservation deposit for half the amount of the services. The reservation deposit is mandatory to reserve the training slot.

· All boarding and daycare slots will require a reservation deposit for half the amount of the services. The reservation deposit is mandatory to reserve the boarding/daycare slot.

· A non-refundable $50.00 deposit will be implemented on all reservations. In the event that the dog is untrainable you will be charged a boarding fee for the time the dog spent at the facility per day.

CANCELLATIONS

· A $50.00 non-refundable fee, in addition to the non-refundable deposit, will be charged for cancellations on all training and boarding services if cancelled within 48 of the scheduled appointment (barring extenuating circumstances at the instructor’s sole discretion: i.e. medical emergency, inclement weather, etc.).

· No call, no shows for both training and boarding services will not be refunded the reservation deposit

Rockhouse K9 LLC reserves the right to immediately change your dog’s type of boarding/training if we believe it is necessary to protect the health and well-being of your dog, other dogs, or a staff member.

Rockhouse K9 LLC cannot guarantee that toys, blankets, or bed will be kept in the same condition as brought in. Rockhouse K9 LLC provides necessary bedding, bowls and chew toys. Please do not bring these items.

Dog owner understands the risks involved with communal boarding of dogs. Our boarding and training dogs play and/or train in the yard and inside around other dogs. Although we will offer reasonable care, the unpredictable personality of dogs can sometimes lead to illness or injury.

If in our judgment, your dog requires medical care, you agree to be solely responsible for the payment of all medical bills for your dog and you release Rockhouse K9 LLC, its officers, directors, agents, and employees of and from any and all responsibility for, or claims, damages, or debts arising out of

or related to such medical care, including but not limited to, transportation to/from the veterinarian

clinic and choice of veterinarian or animal hospital.

In the unlikely event of a medical emergency, I authorize Rockhouse K9 LLC to perform any necessary medical procedures, treatments, medications, and medical decision-making for the well-being of my dog(s).

I agree to pay Rockhouse K9 LLC with the credit card on file or settle upon Board & Train pick up all of the pet charges incurred in the emergency treatment to include procedures, treatments, medications, and any medical decisions made to ensure the wellbeing of my dog(s).

By signing this authorization I do herein give Rockhouse K9 LLC permission to act as my agent to authorize the veterinarian of Rockhouse K9 LLC’s choosing to provide or perform necessary medical procedures, to medicate and make any additional medical decisions directly related to the medical emergency involving my pet(s) during their Board & Train stay with Rockhouse K9 LLC.

Dog owner understands the possible effects of stress from a new environment on a dog can include

intestinal problems, including decreased appetite and diarrhea.

ASSUMPTION OF RISK AND WAIVER OF LIABILITY

I understand that Rockhouse K9 LLC’s training program incorporates real-life distractions, exposure, and socialization for my dog. During my pet’s stay, there may be situations where he/she will be traveling in a moving vehicle and/or training outside of the training facility.

I understand that all dogs are trained by ‘Rockhouse K9 LLC’ without liability on its part for loss or damage by or from disease, death, running away, theft, fire, or injury to persons, other dogs, or property by or to said dog(s), or other unavoidable causes, due diligence and care having been exercised by ‘Rockhouse K9 LLC’.

I have read all the provided documentation and fully accept responsibility for placing my dog in the care of

the Rockhouse K9 LLC’s Board & Train environment.

By signing this agreement customer has read all terms and agrees to all terms.